[Rspamd-Users] How to prevent e-mail from being scored as FUZZY_DENIED

[Andreas Wass - Glas Gasperlmair]

Hi all,

i sometimes get some important E-Mails which are scored with 
FUZZY_DENIED 10....(see below). How can i unlearn them from this score? 
i already learned this as HAM!

FUZZY_DENIED (10.514323) [1:0dc044192a:1.00:txt]
SPAM_FLAG (5)
BAYES_HAM (-1.40962) [90.99%]

MIME_HTML_ONLY (0.2)
MIME_GOOD (-0.1) [multipart/mixed]
MIME_BASE64_TEXT (0.1)
RCVD_NO_TLS_LAST • Last hop did not use encrypted transports (0.1)
BAD_REP_POLICIES (0.1)
XM_UA_NO_VERSION (0.01)
HAS_ATTACHMENT (0)
FROM_HAS_DN (0)
FROM_EQ_ENVFROM (0)
TO_DN_NONE (0)
MID_RHS_MATCH_FROM (0)
RCPT_COUNT_ONE (0) [1]
ARC_ALLOW (0) [microsoft.com:s=arcselector10001:i=1]
MIME_TRACE (0) [0:+,1:~,2:~]
NEURAL_SPAM (0) [0.274]
RCVD_COUNT_SEVEN (0) [7]

best regards

Andreas